Shipping and Tracking 

 

Delivery Times

Please note the following information is indicative and only applicable to orders placed before 1pm on Monday to Friday AEST. Please allow extra time for unforeseen courier delays.

 

Capital cities and surrounds

Sydney: Same/next business day

Melbourne, Canberra, Brisbane: 1-2 business days

Adelaide: 2 business days

Perth, Hobart: 4 business days

Darwin: 6 business days

 

Regional locations

NSW (Newcastle, Wollongong, North/South Coast): Next business day

VIC (Outer Melbourne, Victoria Country): 2 business days

QLD (Rockhampton, Mackay, South East QLD): 3 business days

SA (Mount Gambier, North West SA, South East SA): 3 business days

WA (Broome, Northern WA): 6-8 business days

 

Urgent Orders

Please contact us for urgent orders and we’ll see if we can fast-track it for you!

 

Parcel Delivery

Please note that we cannot delivery to PO boxes.

 

To ensure that your parcel arrives safely and as quickly as possible, please check that all delivery details are correct and select an address where there will be someone to receive them or a safe place to leave the parcel. Our drivers will leave the parcel at the designated address if it is safe to do so. If you have a preferred location to leave the parcel, please let us know by leaving a note on the check-out page.

 

If there is nowhere safe to leave the parcel at the designated address and no one home on the approximate day of delivery, please consider sending to an alternate address to ensure that your order gets to you on time.

 

International Orders

Please contact us for pricing and shipping to overseas locations. We are able to ship any quantity of cups to anywhere in the world.

 

Tracking

To track your order online, enter the consignment reference found in the ‘Advanced Shipping Notice’ sent to your nominated email address in the track and trace box here. If you did not receive a tracking reference please contact us and we will have it resent out to you.